Privacy Policy

SpaceSync(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the platform.

We collect information that you provide directly to us, including:

2.1 Personal Information

• Name, email address, and phone number
• Account credentials and profile information
• Payment and billing information
• Professional information such as company name and role

2.2 Usage Information

• Information about how you use our platform
• Device information, IP address, and browser type
• Cookies and similar tracking technologies
• Log data and analytics information

2.3 Design and Project Information

• Architectural designs and floor plans you create
• Project specifications and documentation
• Files and content you upload to the platform

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your transactions and managing your account
• Sending you technical notices, updates, and support messages
• Responding to your comments, questions, and customer service requests
• Developing new features and services
• Monitoring and analyzing trends, usage, and activities
• Detecting, preventing, and addressing technical issues and fraudulent activity
• Personalizing your experience on our platform
• Sending marketing communications (with your consent)

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the acquiring entity.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure data storage and backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request deletion of your personal information
• Opt-out: You can opt-out of receiving marketing communications
• Data Portability: You can request a copy of your data in a portable format
• Withdrawal of Consent: You can withdraw consent for processing based on consent

To exercise these rights, please contact us at hello@spacesync.ai.

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

Our platform is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take appropriate measures to ensure your data is treated securely and in accordance with this Privacy Policy.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@spacesync.ai
Address: No. 816, 27th Main Road, Sector - 1, H S R Layout, Bengaluru 560 102